Privacy Policy

Privacy Policy

Effective Date: September 21, 2026

Welcome to GlitchClothing ("GlitchClothing," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit glitchclothing.in, browse our website, create an account, place an order, or otherwise interact with our services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, contact us, or otherwise interact with our website, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order and transaction details

  • Payment-related information

  • Account information, where applicable

  • Information you voluntarily provide when contacting us

Usage and Technical Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring website or source

  • Website interactions and browsing activity

Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to:

  • Maintain website functionality

  • Remember your preferences

  • Improve your browsing experience

  • Understand website traffic and usage

  • Analyze customer interactions

  • Support advertising and marketing activities

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

2. How We Use Your Information

GlitchClothing may use the information we collect for the following purposes:

To Process and Fulfill Orders

We use your information to:

  • Process and confirm orders

  • Process payments through payment service providers

  • Arrange shipping and delivery

  • Send order confirmations and updates

  • Handle returns, exchanges, refunds, and customer support

To Improve Our Services

We may analyze customer and website usage information to improve:

  • Our website

  • Products and collections

  • Shopping experience

  • Customer service

  • Website performance

To Communicate With You

We may use your contact information to communicate with you regarding:

  • Orders and transactions

  • Customer service requests

  • Important account or website updates

  • New collections

  • Promotions and offers

  • Newsletters and marketing communications

You may unsubscribe from promotional communications at any time.

To Prevent Fraud and Protect Our Business

We may use information to detect, investigate, and prevent fraudulent transactions, unauthorized activity, abuse, or other security incidents.

To Comply With Legal Obligations

We may process or disclose information when necessary to comply with applicable laws, regulations, legal proceedings, governmental requests, or other lawful obligations.

3. Sharing of Information

GlitchClothing does not sell or rent your personal information to third parties.

We may share information with trusted third parties when reasonably necessary to operate our business and provide our services.

Service Providers

We may share relevant information with service providers that assist us with:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Website hosting and maintenance

  • Analytics

  • Customer support

  • Marketing and advertising services

  • Fraud prevention and security

Legal Requirements

We may disclose your information where required or permitted by applicable law, including in response to valid legal requests, court orders, regulatory requirements, or requests from public authorities.

Business Transfers

If GlitchClothing is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

4. Payment Information

Payments made through our website may be processed by third-party payment service providers.

GlitchClothing generally does not directly store complete payment card information such as full card numbers or CVV numbers on its own servers. Payment information may be handled and processed by the applicable payment provider in accordance with its own privacy and security practices.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our products and services

  • Complete transactions

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud and abuse

  • Comply with legal, accounting, or regulatory obligations

When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal requirements.

7. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information, where legally permitted

  • Request restriction of certain processing

  • Object to certain uses of your information

  • Withdraw consent where processing is based on consent

  • Request data portability where applicable

To exercise any applicable rights, please contact us at support@glitchclothing.in.

We may need to verify your identity before processing certain requests.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, social media platforms, shipping providers, or other external services.

GlitchClothing is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with personal information.

9. Children's Privacy

Our website is not intended for children who are unable to legally enter into transactions or provide personal information under applicable law.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.

10. Marketing Communications

With your consent where required by applicable law, GlitchClothing may send you promotional emails, messages, or other marketing communications.

You may opt out of marketing communications at any time by:

You may still receive essential transactional communications, such as order confirmations, shipping updates, or customer-service messages.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy and publish the revised version on our website.

We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

GlitchClothing
Website: glitchclothing.in
WhatsApp: +919560356591

By using our website, you acknowledge the practices described in this Privacy Policy.

Thank you for trusting GlitchClothing.