Shipping policy

Glitch Clothing – Shipping Policy

At Glitch Clothing, we’re committed to delivering your order swiftly and reliably, while keeping the experience seamless and transparent. Here's everything you need to know about how we ship.

Order Processing

  • Processing Time: All orders are processed within 1–2 business days after successful payment. Orders placed on weekends or public holidays will be processed on the next working day.

  • Order Confirmation: Once your order is placed, you’ll receive a confirmation email with your order details.

Shipping Rates & Delivery Timeline

Domestic Shipping (India):

  • Shipping Charges: ₹0 — Shipping is completely free across India.

  • Delivery Timeline: Orders are typically delivered within 4–7 working days from the date of dispatch.

International Shipping:

  • Shipping Charges: A flat rate of $24 USD (approximately ₹2000).

  • Delivery Timeline: Varies by location and customs process. Tracking will be provided upon dispatch.

  • Please note: Any applicable customs duties or import taxes are the responsibility of the customer.

Shipping Confirmation & Tracking

  • Tracking Details: Once your order is shipped, a tracking link will be sent to your registered email ID. You can use this to monitor the status of your shipment in real time.

  • Estimated Delivery: While we strive to meet all delivery estimates, occasional delays due to external factors such as weather, logistics, or carrier issues may occur.

Important Shipping Notes

  • Incorrect Addresses: Please double-check your shipping information before placing an order. Glitch Clothing is not responsible for packages delivered to incorrect addresses provided by the customer.

  • Lost or Stolen Packages: Once your order has been handed over to the courier, we are not liable for any loss or theft. For such concerns, please reach out to the courier directly with your tracking ID.

  • Damaged Deliveries: If your order arrives damaged, please email us at support@glitchclothing.in within 48 hours, along with clear photos of the item and packaging. We’ll resolve it on priority.

Pre-Orders & Backorders

  • Pre-Orders: If you've placed a pre-order, the expected shipping date will be mentioned on the product page. Your order will be dispatched once the pre-order item is ready.

  • Backorders: In rare cases of backorders, you’ll be notified via email with an updated shipping timeline. If other items in your order are ready, we’ll ship them first — at no extra cost.

Need Help?

For any shipping-related questions or concerns, our support team is happy to assist you:

📧 Email: support@glitchclothing.in
📞 Phone: +91 95603 56591
🕒 Support Hours: Monday to Saturday, 11:00 AM – 7:00 PM